Answers before you ever pick up the phone.

We manage the full revenue cycle: charge entry, medical coding support, clean-claim submission, payment posting, denial and rejection work, accounts-receivable follow-up, and patient statements. You keep seeing patients; we make sure the work you do actually gets paid — accurately and on time.

It's everything that happens between a patient walking in and the money for that visit landing in your account — verifying coverage, coding the encounter, submitting the claim, chasing anything unpaid, and posting payments. When one step breaks, revenue leaks. We own every step so nothing falls through the cracks.

Most denials are preventable. We scrub claims before submission to catch coding, eligibility, and data errors, and we track denial reasons so we can fix the root cause instead of just resubmitting. When a payer does deny, we work the appeal — you don't have to.

No. We onboard in parallel with your existing process and pick up open accounts receivable so older claims keep getting worked while new ones flow through us. The goal is a clean handoff with no gap in collections.

Yes. We manage payer enrollment, CAQH setup and maintenance, re-credentialing, and tracking of expirables so you stay in-network and never lose billing rights to a lapsed credential. We handle the paperwork and the payer follow-up end to end.

It depends on the payer, but most enrollments take roughly 60–120 days from a complete application. We move it as fast as the payers allow by submitting clean applications the first time and following up consistently so files don't sit idle.

Absolutely. Adding providers as you grow is exactly the kind of change our process is built to flex around. We handle the new enrollments and fold their billing into your existing workflow without rebuilding anything.

Yes. Verifying coverage, benefits, and authorization requirements before the visit is one of the highest-leverage ways to prevent denials. Knowing what's covered up front also means cleaner patient billing and fewer surprises for everyone.

We support a range of small-practice specialties — including mental and behavioral health, medical, and dental — across commercial payers, Medicare, and Medicaid. If you're not sure whether we cover your mix, a quick consultation will confirm it.

Yes. We send clear, professional patient statements on a regular cadence and manage balance follow-up, so patient responsibility is collected consistently instead of slipping through the cracks between insurance payments.

It starts with a consultation to understand your practice, followed by a short setup phase where we connect to your systems, map your workflows, and assign your account manager. Most practices are up and running quickly — onboarding is designed to be fast and low-effort on your side.

In most cases, no. We work within your existing systems wherever possible so you keep the tools your team already knows. If a change would meaningfully help your collections, we'll explain why — but the decision is always yours.

Very little after setup. The whole point is to take billing off your team's plate. We need some access and information up front, then we run the process and bring you clear reporting — so your staff can focus on patients instead of payers.

Our fees are built around small-practice economics rather than hospital-system budgets. Pricing depends on your volume, specialty, and the scope of services you need, so we'll quote it after a short conversation. The aim is simple: the service should pay for itself in recovered revenue.

We believe in transparency. We'll walk you through exactly what's included before you commit, so there are no surprise line items. You'll always know what you're paying and what you're getting for it.

You get clear visibility into collections, claims status, denials, days in AR, and revenue trends — in plain language, not jargon-filled spreadsheets. You'll always know what's been collected, what's pending, and what needs attention.

A dedicated account manager who knows your practice and owns your numbers — not a ticket queue or an anonymous call center. You'll have a real person to reach who understands your account.

Yes. HIPAA compliance and data security are built into every workflow by default, not bolted on afterward. Patient information and claims move through a secure, compliant environment at every step.