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Our Delight Services

Everything a small practice needs to get paid — in one place.

We cover the full revenue cycle and the support around it, so you can focus on patients while we keep claims clean and cash flowing.

Service 01

Mental Health Billing

Overview. Behavioral health billing has its own rules — time-based codes, session limits, authorizations, and payer quirks that trip up generalist billers. We handle the nuance so therapists and psychiatrists get reimbursed accurately for the care they deliver.

  • Benefits. Correct time-based coding, fewer authorization denials, and reliable reimbursement for recurring sessions.
  • Telehealth and in-person claims handled under one consistent process.

Process

  1. Verify benefits & session authorizations
  2. Code each session accurately
  3. Submit clean claims, track approvals
  4. Work denials and reconcile payments

Results

98%+
Clean-claim rate
↓ denials
Auth-related
Talk to us about mental health billing
Service 02

Medical Billing Service

Overview. End-to-end medical billing for solo, small, and group practices: charge capture, coding, claim submission, payment posting, and follow-up. We run it like an in-house department, without the overhead of one.

  • Benefits. Faster reimbursement, fewer write-offs, and a clear view of every dollar in the pipeline.
  • Predictable cash flow instead of unpredictable evenings chasing claims.

Process

  1. Capture charges & verify eligibility
  2. Code and scrub claims before submission
  3. Submit and post payments in real time
  4. Follow up on every unpaid claim

Results

+30%
Revenue lift
22
Days in AR
Request a billing assessment
Service 03

Dental Billing Service

Overview. Dental claims live in their own world — CDT codes, attachments, narratives, and frequency limitations. We manage the documentation and submission details that keep dental claims from bouncing back.

  • Benefits. Proper attachments and narratives the first time, so claims aren't delayed for missing documentation.
  • Clear patient-responsibility estimates that reduce billing surprises.

Process

  1. Confirm coverage & frequency limits
  2. Attach X-rays, narratives, perio charts
  3. Submit CDT-coded claims
  4. Resolve denials and post payments

Results

↓ delays
Attachment errors
Real-time
Payment posting
Get dental billing support
Service 04

Credentialing Service

Overview. Getting enrolled and in-network with payers is slow, paperwork-heavy, and easy to stall. We manage credentialing and enrollment end-to-end so you can start billing payers sooner and stay current on revalidations.

  • Benefits. Faster time to in-network status and no revenue lost to lapsed credentials.
  • CAQH, payer applications, and re-attestations tracked for you.

Process

  1. Gather provider data & build CAQH profile
  2. Submit payer applications
  3. Track status and respond to requests
  4. Manage revalidations on schedule

Results

In-network
Sooner
0 lapses
Credentials
Start credentialing
Service 05

Patient Billing

Overview. Irregular invoicing lets patient balances pile up until they're hard to collect. We keep patient statements timely, clear, and consistent — so balances get paid without awkward conversations or unnecessary discounts.

  • Benefits. Higher patient collections and fewer balances written off.
  • Clear statements patients understand, with easy ways to pay.

Process

  1. Calculate patient responsibility accurately
  2. Send timely, plain-language statements
  3. Offer simple payment options
  4. Follow up on aging balances

Results

↓ write-offs
Patient balances
On time
Every cycle
Improve patient collections
Service 06

AR & Denial Management

Overview. Unworked accounts receivable and ignored denials are where small-practice revenue quietly disappears. We work aging AR systematically and turn denials into recovered payments instead of write-offs.

  • Benefits. Recovered revenue, shorter AR cycles, and root-cause fixes so denials stop repeating.
  • Denials caught and worked early — not realized months late.

Process

  1. Categorize aging AR by payer and age
  2. Identify denial root causes
  3. Appeal and resubmit with corrections
  4. Fix the upstream cause to prevent repeats

Results

-15%
Days in AR
Recovered
Old denials
Recover lost revenue
Service 07

Bookkeeping & Accounting

Overview. Growth needs clean books. Beyond billing, we keep your practice's financials organized — reconciliations, categorization, and reports that make tax time and decision-making painless.

  • Benefits. A real-time picture of practice finances and a stress-free tax season.
  • One coordinated team for both billing revenue and the books behind it.

Process

  1. Connect accounts & set up categories
  2. Reconcile transactions monthly
  3. Deliver clear financial reports
  4. Prepare clean records for tax filing

Results

Monthly
Reconciliation
Tax-ready
Books
Add bookkeeping support
Service 08

Business Consultancy

Overview. A small practice has tremendous room to grow with the right structure. We advise on workflows, payer mix, fee schedules, and the operational decisions that turn a busy practice into a profitable, scalable one.

  • Benefits. Practical guidance grounded in your real numbers, not generic advice.
  • A growth plan that fits a small practice's resources and risk tolerance.

Process

  1. Review current operations & revenue
  2. Identify the biggest growth levers
  3. Build a practical action plan
  4. Support execution and measure results

Results

Scalable
Operations
Clear plan
For growth
Book a consultation

Not sure which services you need?

Tell us where your practice is losing time or revenue, and we'll recommend exactly what will move the needle — starting with a free billing assessment.